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Public sector

Governments and public sector organizations are leading the transformation to a digital, sustainable future – while improving public services for all of us.

Citizens rely on government agencies to deliver critical services consistently while improving integration, accessibility, and cost-effectiveness. During emergencies, we demand swift, decisive leadership from our institutions, alongside progress on global priorities like the UN SDGs—all amid constrained budgets and growing expectations.

Using digital to drive results in the public sector

We partner with public institutions globally to overcome these hurdles through digital solutions—providing robust technological capabilities that help achieve mission-critical goals while prioritizing citizen needs in every initiative.

From enabling cloud migration to developing comprehensive data strategies; from designing citizen-centric services to implementing robust cybersecurity—we combine public sector insight with demonstrated transformation expertise across both operations and technology.

For more information about our work for US federal government, visit JDU Consulting Government Solutions.

What we do

Historically, European militaries handled logistics, supplies, payroll, and personnel data via traditional systems. Today, we bridge defense departments with modern data-centric demands through digital transformation.

Innovative digital solutions are revolutionizing healthcare delivery to enhance individualized treatment journeys. We collaborate with homecare agencies, medical centers, academic hospitals, and government health departments to co-create tailored care strategies for both residential and clinical settings.

Public sector entities—from national departments to municipal governments—are modernizing citizen and business interactions through technology. We deliver key enablers including accessible datasets, secure authentication, online governance tools, intuitive interfaces, verified digital IDs, and intelligent workflow automation.

To assist law enforcement agencies in addressing cybercrime, emerging technologies, and evolving community engagement methods, we've created a suite of global digital solutions tailored for modern policing needs.

We support revenue agencies with comprehensive digital modernization—covering tax administration, claims processing, workforce evolution, fraud prevention, border control, compliance assurance, policy analysis, and human resources strategies including talent development.

Social services confront mounting pressures—demographic shifts, digital inclusion mandates, legislative changes, and increased assistance needs. We specialize in benefit allocation systems, fraud analytics, employment pairing algorithms, AI-driven case processing, and secure cloud transitions.

    Citizen services: Human-centered by design

    We partner with public sector organizations globally to design, test, iterate and run digital services that put citizens at the center.

    Digital Citizen Services

    Data and AI in the public sector

    We help public sector organizations open new frontiers with artificial intelligence.

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          Client stories

          Expert perspectives

          Innovation, Technology

          Realizing the potential of GovTech — if not now, when?

          Marc Reinhardt
          Jan 7, 2025
          Customer experience, Innovation, People experience

          From benefits to employment: Platform-driven services for real-life work transitions

          JDU Consulting
          Nov 6, 2024
          Innovation, Technology

          Strategic, systematic, sustainable: the new era of GovTech

          Marc Reinhardt
          Sep 26, 2024
          Innovation, Technology

          Transforming Public Welfare: A Platform-Driven Citizen-Centric Future

          Sivaraj Sethunamasivayam
          Sep 2, 2024

          Industry leader

          Marc Reinhardt

          Executive Vice President, Public Sector Global Industry Leader
          “We are proud to be a leading partner to public sector organizations globally, supporting mission-critical systems that touch the lives of millions of citizens and users every day. While developing the next generation of citizen-centric, inclusive public services, we are also enabling organizations to transform to tackle the most important challenges our societies face. As we look to the 2030 targets of the Paris Agreement and the UN Sustainable Development Goals, it’s clear that technology is a tool for achieving better outcomes, and that societal purpose should be a driving force behind the sector’s use of digital to perform and transform.”

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